Contact Us
We value feedback, questions, and inquiries from our users and partners. Whether you need technical assistance, want to report a malfunctioning video URL, have questions regarding privacy, or wish to submit a DMCA inquiry, our support team is here to assist you.
Direct Email Support
For all general inquiries, bug reports, and user feedback, reach out to our primary administrator at:
Average response time: 24 to 48 business hours.
How to Report an Issue with a Video URL
If you encounter an error when resolving or downloading a video, please include the following details in your email to help us diagnose the problem quickly:
- The exact URL of the post or video that failed to download.
- The device (e.g. Windows PC, macOS, Android phone, iPhone) and browser (e.g. Chrome, Safari, Firefox).
- Any error message displayed on the screen (e.g., "Private profile", "Video unavailable", "Timeout").
Copyright & DMCA Notices
ReelsDownloader is an independent media indexing tool and does not host, store, or stream copyrighted video files on its servers. If you are a copyright holder or authorized agent seeking to request URL removal from our resolver interface, please send your notification to shazzykhan2001@gmail.com with the subject line "DMCA Notice - ReelsDownloader". Please refer to our DMCA Policy for required submission elements.
Business & Partnership Inquiries
For API partnerships, press mentions, or general advertising inquiries, please contact our administrative team at the email above with subject "Partnership Inquiry".